If your Global Entry application was denied or revoked, it can be frustrating not knowing exactly why. While U.S. Customs and Border Protection (CBP) often provides little detail in the denial notice, there is a way to uncover the specific reasons behind their decision: filing a Freedom of Information Act (FOIA) request. A FOIA request can give you access to the records CBP used when reviewing your application, which is crucial for preparing a successful appeal.
At National Security Law Firm (NSLF), we’ve helped many clients navigate this complex process and obtain the information needed to challenge denials. Below, we’ll walk you through the FOIA request process, when to consider submitting an appeal, and what to expect when you receive the information.
Why File a FOIA Request?
The CBP denial letter for Global Entry rarely provides detailed reasons. Instead, you may get a vague explanation such as “does not meet program eligibility requirements.” This leaves many applicants uncertain about what specific factors led to the decision. A FOIA request allows you to obtain internal records from CBP, including background check results, notes from the application review, and any flagged issues that might have contributed to your denial.
Step-by-Step Guide to Filing a FOIA Request
1. Understand What FOIA Is
FOIA is a law that allows individuals to request access to federal agency records. In the context of Global Entry, you would be asking CBP to provide the records and information that led to your denial or revocation. These records may include background checks, internal communications, and any issues identified during your application review.
2. Gather Necessary Information
Before submitting your request, gather the following:
- Your full name
- Date of birth
- Global Entry application number
- Any CBP correspondence regarding your denial
Having these details ready will help streamline the process and ensure you receive the right information.
3. Submit Your FOIA Request
You can submit your FOIA request online through the CBP’s FOIA portal or mail it directly to:
U.S. Customs and Border Protection
FOIA Division
1300 Pennsylvania Avenue, NW, Room 3.3D
Washington, D.C. 20229
In your request, be clear about what you’re seeking. State that you want records related to your Global Entry application and the reasons for its denial or revocation. The more specific you are, the quicker and more accurate the response.
4. Wait for a Response
After submitting your FOIA request, CBP will send you a tracking number. While the agency is required to respond within 20 business days, processing times can vary. It’s not uncommon for more complex requests to take several months. This waiting period can be frustrating, but persistence pays off in obtaining the records needed to build your case.
Unlawful Redactions in FOIA Responses: How to Fight for Your Right to Full Disclosure
When you submit a FOIA request to determine the basis for your Global Entry denial, the response may come back with sections of the documents redacted, or blacked out. While some redactions are legally permitted, such as those protecting national security or personal privacy, others may be unlawful and unnecessarily restrictive. This is where it becomes essential to fight back against these redactions to get the full picture of why your Global Entry application was denied or revoked.
What Is a Redaction?
A redaction is when certain information in a document is blocked out to prevent disclosure of sensitive material. In FOIA responses, government agencies like CBP may redact information they claim is exempt from disclosure under the FOIA’s nine exemptions. Commonly cited reasons for redaction include:
- National security concerns
- Law enforcement techniques
- Confidential personal information
However, these exemptions are often overused, and you may find that key information related to your denial is unnecessarily blacked out, preventing you from understanding why you were rejected.
Challenging Unlawful Redactions
Just because an agency redacts information doesn’t mean it’s untouchable. FOIA laws are designed to promote transparency, and if you believe that the redacted portions of your records are essential to understanding your Global Entry denial, you have the right to challenge these redactions.
Here’s how we handle unlawful redactions at National Security Law Firm:
- Review the Redactions: We meticulously review the redacted FOIA response to determine whether the government has overstepped in its use of redaction. Many times, the government will redact too broadly, using exemptions to hide information that should be disclosed.
- Submit an Administrative Appeal: If we believe the redactions are unjustified, we will file an administrative appeal. This formal challenge asks the government to reconsider the redactions and provide a more complete response. We argue that the information you need to understand your denial should be disclosed under FOIA law, unless it clearly falls under one of the limited exemptions.
- Pursue Legal Action if Necessary: If the agency still refuses to lift unlawful redactions after the appeal, we are prepared to litigate. This means taking the fight to court to compel the agency to disclose the full records. At NSLF, we have extensive experience in challenging these types of cases, and we know how to push back when the government withholds information you are legally entitled to.
Why Fight Redactions?
Unlawful redactions can obscure crucial information about your Global Entry denial, making it difficult to file a compelling appeal. For example, redacted information may include:
- Details about background check results
- Notes on why you were flagged as a security risk
- Correspondence between CBP officers that provides context for your denial
Without this information, you are at a severe disadvantage when appealing your case. By challenging unlawful redactions, we can ensure you have access to all the evidence necessary to build a strong appeal and increase your chances of success.
NSLF Knows How to Fight for You
At National Security Law Firm, we are committed to transparency and holding the government accountable. When agencies unlawfully redact crucial details from FOIA responses, it is not only a violation of your rights but a roadblock in your pursuit of justice. Our team is here to challenge these overreaching redactions, so you can get the information you need and deserve.
If you’ve received a FOIA response with significant redactions or are struggling to understand why your Global Entry was denied, contact us today. We have a proven track record of helping clients fight back against unlawful government actions and will stand with you every step of the way.
Appealing a FOIA Denial
1. Receiving the Initial Response
In some cases, CBP may deny your FOIA request or withhold portions of the information, citing national security or privacy concerns. If your request is denied, you will receive a letter explaining the reasons for the denial.
2. Preparing Your Appeal
If your FOIA request is denied, don’t give up. You have the right to appeal. In your appeal, argue why the requested information should be disclosed. Reference any legal points or case law that supports your position and provide documentation such as your initial FOIA request, the denial letter, and any relevant details regarding your case.
3. Submit the Appeal
You can send your appeal to:
U.S. Customs and Border Protection
FOIA Appeals, Policy, and Litigation Branch
1300 Pennsylvania Avenue, NW, Room 3.3D
Washington, D.C. 20229
Appeals must be submitted within 90 days of receiving the denial.
4. Wait for the Appeal Decision
CBP typically responds to FOIA appeals within 20 business days, though extensions are common. Keep in mind that while waiting for a response, there may be back-and-forth negotiations to ensure that all relevant information is disclosed.
Timeline for FOIA Requests and Appeals
- Initial FOIA Request: Generally processed within 20 business days but often takes longer.
- FOIA Appeal: Reviewed within 20 business days, with possible extensions for complex cases.
What You’ll Receive in a FOIA Response
When your FOIA request is approved, you’ll receive a range of documents that can include:
- Application forms: Copies of your Global Entry application and any updates.
- Background check results: Details from the background checks conducted during the review.
- Denial reasoning: Specific reasons for the denial or revocation of your Global Entry status.
- Correspondence: Internal communications between CBP officers regarding your application.
This information is essential for building a strong case when you decide to appeal your Global Entry denial.
Why Doesn’t CBP Provide a Reason for the Denial?
One of the most common frustrations is that CBP doesn’t always provide a detailed explanation for Global Entry denials. This often happens because CBP has broad discretion in assessing “low-risk” travelers. They may cite vague reasons like “does not meet program eligibility,” making it difficult to know exactly what led to the decision. In cases involving criminal history, associations, or other sensitive issues, CBP may withhold specifics to protect law enforcement methods or ongoing investigations.
By filing a FOIA request, you can bypass these generic responses and gain access to the internal documents that explain the decision.
Why Work with NSLF?
At National Security Law Firm, we have extensive experience helping clients who have been denied Global Entry or had their membership revoked. We understand the intricacies of FOIA requests, the appeals process, and what it takes to get answers from CBP. When you work with us, you benefit from our thorough approach in:
- Identifying the reason for your denial
- Filing FOIA requests on your behalf
- Ensuring you get the information you’re entitled to
- Preparing persuasive appeal packages
We’ve helped many clients successfully challenge Global Entry denials and regain their trusted traveler status. Our firm knows the stakes, and we’re here to fight for you.
Conclusion
Filing a FOIA request is an essential tool for determining the reasons behind a Global Entry denial or revocation. This information not only gives you clarity but also empowers you to make a stronger case in your appeal. If your FOIA request is denied, National Security Law Firm is ready to assist with the appeal process and help you navigate the next steps.
Don’t face this challenge alone. If you’ve been denied Global Entry or need help with a FOIA request, contact NSLF today for a free consultation.
Our Guaranteed Global Entry Appeal Service – Get Approved or Your Money Back!
At the National Security Law Firm, we understand how frustrating having your Global Entry denied or revoked can be. That’s why we offer our Guaranteed Global Entry Appeal Service—designed to relieve the stress, handle every step of the appeal, and get you approved quickly. When you choose us, you’re putting your case in the hands of seasoned experts with a track record of success in Global Entry appeals.
Here’s what our comprehensive service includes:
- Guaranteed Approval or Your Money Back:
We are confident in our ability to secure your Global Entry on appeal—we guarantee it. If we fail, we’ll refund your money in full—no questions asked. Your success is our priority. - Quick and Easy Onboarding:
We respect your time. Our fast and straightforward electronic onboarding process takes less than 15 minutes. Once you’re on board, our experienced Global Entry lawyers handle everything, freeing you to focus on what matters most. - Complete Handling of Court Records:
Don’t worry about gathering court documents—we’ve got you covered. Our team will track down and obtain any necessary court records for your appeal, ensuring everything is in order and saving you the hassle. - Expert Analysis of Your Denial:
Unsure why your Global Entry was denied? Our team, with its deep experience in reviewing Security Threat Assessments (STAs) from years working for the government, will thoroughly analyze your case. - Guidance Through the Interview and Renewal Process:
Once your appeal is granted, we’ll continue to guide you through the Global Entry interview and renewal process, ensuring you’re fully prepared and know what to expect. - Insider Tips for Fast Interview Scheduling:
We know how to get your Global Entry interview scheduled quickly and at a convenient location. Our insider knowledge will help you navigate the process smoothly and without delay. - All of this is available for a flat, all-inclusive fee of $2,995.
No hidden charges, no surprises—just straightforward, experienced service from trusted Global Entry appeal lawyers.
With our Guaranteed Global Entry Appeal Service, you’re backed by a team of dedicated attorneys who know the process inside and out. Contact us today to get started!
*The use of the word “guaranteed” in attorney advertisements refers explicitly to a refund policy and does not imply a guarantee of any particular outcome in your legal case. Legal cases are inherently unpredictable, and the result of any legal matter cannot be assured. The National Security Law Firm guarantees that you will receive a full refund of our legal fee if you do not obtain Global Entry on appeal. This guarantee applies solely to the refund and not to the success or outcome of your case.
Get Professional Help and Stay Informed: Join Our Free “Ask a Global Entry Lawyer” Facebook Group!
Have you recently faced a denial or revocation of your Global Entry membership? The appeals process can be complex and overwhelming, but you don’t have to go through it alone. We invite you to join our “Ask a Global Entry Lawyer (Global Entry Q&A)” Facebook Group. In this dedicated space, you can get answers directly from experienced Global Entry lawyers and connect with others facing similar issues.
Why Join Our Facebook Group?
- Experienced Legal Advice for Free: Our skilled Global Entry lawyers are here to provide you with valuable insights, answer your questions, and guide you through the appeal process.
- Community Support: Connect with others who have gone through the same process. Share your experiences, learn from others’ stories, and get support from a community that understands your situation.
- Stay Up-to-Date: Get the latest updates on Global Entry policies, appeal procedures, and best practices to increase your chances of success.
- Easy Access: Simply join the group, post your questions, and get reliable advice from NSLF’s Global Entry lawyers.
Don’t face your Global Entry appeal alone. Join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group now and get the professional guidance you need to navigate the process confidently.
Explore Our Comprehensive Global Entry Resources
At the National Security Law Firm, we believe in empowering our clients with the knowledge and guidance they need to navigate the complex world of Global Entry. Whether you’ve faced a denial, are confused about your eligibility, or want to know how to maximize your case, we’ve got you covered. Our Global Entry practice area page links to dozens of detailed articles and blogs designed to answer your questions and help you feel confident in every step of the process.
What You’ll Find in Our Resource Library:
- Frequently Asked Questions (FAQs): Not sure where to start? Our FAQs cover everything from basic eligibility to what happens during the Global Entry interview. We break down common concerns and provide straightforward answers.
- Maximizing Your Global Entry Case: Learn expert strategies to strengthen your appeal, avoid common mistakes, and increase your chances of success. Our guides walk you through how to prepare your documentation, handle criminal records, and more.
- Understanding Your Denial: If your Global Entry was denied or revoked and you’re unsure why, we offer detailed resources to help you uncover the reasons and plan your next steps. Our blogs cover everything from criminal records to unexplained denials.
Our extensive collection of articles also covers specific issues like FOIA requests, traffic violations, customs violations, and Global Entry appeals. For a complete list of topics and resources, visit our Global Entry Appeals page and take advantage of the insights shared by our trusted team of Global Entry lawyers.
Our blog posts provide valuable insights and practical advice to help you confidently navigate your Global Entry appeal. For personalized answers and additional guidance, don’t forget to join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group and connect with our experienced Global Entry lawyers today!
Why Trust the National Security Law Firm?
1. The Insider Advantage
The National Security Law Firm (NSLF) is led by Brett O’Brien, a former Intelligence Law attorney with the Army’s counterintelligence agency. NSLF’s Global Entry team is trusted by countless clients to secure Global Entry privileges for those who have been denied or had their membership revoked. Brett O’Brien developed NSLF’s Global Entry program based on his extensive experience conducting Security Threat Assessments (STAs) for the Army. Global Entry investigations are a type of Security Threat Assessment. Brett’s deep involvement in overseeing these investigations gives NSLF a unique and trusted insider advantage in handling Global Entry appeals.
Don’t make the mistake of trusting civilian lawyers who lack military or intelligence law expertise. They often miss the critical firsthand experience needed to conduct and review STAs for the government—knowledge that is essential for effectively representing you in your appeal or revocation. When you choose NSLF, you are placing your trust in a team with insider knowledge, a proven track record, and an unwavering commitment to securing the best possible outcome for you.
2. Guaranteed Results or Your Money Back
When you hire the National Security Law Firm for your Global Entry appeal or revocation, you can trust that you’re in the hands of experienced, results-driven attorneys. We are so confident in our ability to secure your Global Entry that we offer a guarantee: if we do not succeed in obtaining your Global Entry on appeal, we will refund your money in full. This guarantee reflects the trust we place in our team and our commitment to your success.
3. Trusted by Top Business Leaders
The National Security Law Firm is the nation’s original Global Entry law firm, trusted by top business leaders, CEOs, and executives from Fortune 500 companies and beyond. Our trusted reputation for success in Global Entry appeals makes us the go-to firm for those who cannot afford delays or mistakes.
By partnering with NSLF, you can trust us to handle the complex legal work involved in your Global Entry appeal, allowing you to focus on your business with confidence.
4. Glowing Reviews and Proven Success
Our clients consistently trust us to deliver results, and our track record speaks for itself. NSLF’s Global Entry lawyers have helped numerous clients secure their Global Entry status, and our glowing Google reviews are a testament to the success we’ve achieved. Clients across the nation praise our professionalism, dedication, and unmatched expertise, all of which contribute to our trusted reputation as one of the top Global Entry law firms.
5. The Five Pillars of Success
At NSLF, trust is at the core of everything we do. Our practice is built on our “Five Core Pillars of Success,” which reflect our military-inspired strategy, dedication, and precision in delivering the highest level of legal service. From how we hire and train our attorneys to how we handle every case, these principles are what our clients trust to set us apart from the competition. Visit our About Us page to learn more about the Five Pillars that define our trusted approach and commitment to our clients.
Enlist The National Security Law Firm: Secure Your Global Entry Status Today
When you choose The National Security Law Firm, you’re trusting a team that approaches every Global Entry appeal with the precision, strategy, and determination of an elite military unit. Our insider knowledge and relentless pursuit of success set us apart in helping clients regain their Global Entry privileges. We are committed to securing the best possible outcome for your case.
Take Action Now: Contact us today to schedule a free consultation and take the first critical step toward reclaiming your trusted traveler status. With our proven experience and commitment, we’ll guide you through every phase of the process.
Global Entry Appeals. Done Right.
Don’t wait—begin your Global Entry appeal today. Our onboarding process is fast and easy, and consultations are always free. Schedule your free consultation now and let our trusted team stand by your side in this important journey.
