Deciphering Global Entry Denials: How NSLF Can Determine the Reasons Behind Your Rejection

For frequent travelers, Global Entry offers the ultimate convenience—expedited entry through U.S. customs and immigration checkpoints. But what happens when your application is denied without any explanation? It’s a frustrating and confusing situation faced by many applicants. Without knowing why you were rejected, how can you fix the problem and move forward?

At the National Security Law Firm (NSLF), we bring a unique advantage to cases like these. Having conducted countless Security Threat Assessments (STAs) for the government, we have insider knowledge of how and why Global Entry applications are denied. In fact, in about 75% of cases, we are able to determine the reason for an applicant’s denial after just a brief phone interview. For the remaining 25%, filing a Freedom of Information Act (FOIA) request may be necessary to uncover the specific reasons. While the FOIA process can be complex, NSLF has extensive experience in dealing with the government’s red tape, and our firm files more FOIA requests with U.S. Customs and Border Protection (CBP) than anyone else in the country.

Common Reasons for Unexplained Global Entry Denials

When the government provides no explanation for your Global Entry denial, it can be maddening, leaving you guessing about what might have gone wrong. While there is no one-size-fits-all answer, our extensive experience working on both sides of this process allows us to quickly identify the most likely reasons for denial. Here are some of the common issues:

  1. Inconsistencies in Your Application: Even minor discrepancies in the information you provided—such as mismatches in travel history, employment details, or personal information—can raise red flags during the application review. The government is especially cautious when they detect anything that doesn’t align perfectly.
  2. Background Check Red Flags: Global Entry applications undergo thorough background checks. Any criminal convictions, past immigration violations, or security concerns can easily trigger a denial without a clear explanation.
  3. Undisclosed Factors: Sometimes applicants are unaware of incidents in their past—such as minor law enforcement encounters, immigration issues, or associations with certain individuals—that could affect their eligibility for Global Entry.
  4. Administrative Errors: Believe it or not, the denial could stem from a simple mistake on the government’s end. Data entry errors, technical glitches, or procedural mistakes can lead to an unexplained rejection.
  5. Security Concerns: In some cases, your denial may be based on security concerns that aren’t explicitly communicated. If the government detects potential risks—such as associations with people or organizations of interest to law enforcement or national security agencies—your application may be denied without any clear reason provided.

How NSLF Expertise Can Help

At NSLF, we pride ourselves on being able to pinpoint the likely cause of a Global Entry denial quickly. With our years of experience conducting Security Threat Assessments for the government, we’re familiar with the decision-making process behind these denials. In most cases—around 75%—we can identify the reason after a brief phone interview, saving you time and frustration.

But in about 25% of cases, the situation is more complex, and it may be necessary to file a FOIA request to dig deeper into the government’s reasoning. This process is often slow, complicated, and filled with obstacles. FOIA requests can take months to process, and even when the documents are released, they are frequently redacted—sometimes unlawfully—to obscure key information.

Navigating the Complex FOIA Process

The FOIA process is far from straightforward. In our experience, CBP and other government agencies often redact documents excessively or delay their release. Many times, they’ll even withhold the most important information unlawfully.

At NSLF, we’re familiar with this kind of government bureaucracy. Our team has filed more FOIA requests with CBP than any other law firm in the country, and we know how to push back when the government tries to withhold information. We understand how to craft precise FOIA requests to get to the heart of the matter, and we know how to appeal unlawful redactions to make sure you receive the full picture.

Because of our reputation and track record, CBP knows us well. They understand that we won’t settle for half-answers, and they know we’ll keep pushing until we get the information you need to challenge your denial.

What You Can Do to Address Your Global Entry Denial

If you’ve been denied Global Entry without an explanation, here are the steps we recommend:

  1. Schedule a Consultation with NSLF: In many cases, we can determine the likely reason for your denial during a brief phone interview, thanks to our extensive background conducting Security Threat Assessments for the government.
  2. Submit a FOIA Request if Necessary: If we can’t immediately determine the reason for your denial, we will file a FOIA request on your behalf to uncover the specific factors that led to the rejection. While this process may take months and often requires appeals, we have the expertise and persistence to get the information you need.
  3. Review and Respond: Once we’ve obtained the relevant documents, we’ll review them with you to determine the best course of action. If the denial was due to a misunderstanding or an administrative error, we can help you correct it. If it was due to a more complex issue, we’ll guide you through your options for reapplying or appealing the denial.

Why NSLF is the Trusted Choice for Global Entry Denials

At NSLF, we’ve represented countless clients facing Global Entry denials, and our success rate speaks for itself. With our insider knowledge from our time conducting Security Threat Assessments for the government, we’re able to identify the reasons for denials more quickly than anyone else. And for those more complex cases that require a FOIA request, our deep understanding of government processes allows us to navigate the bureaucracy and fight for the full disclosure you deserve.

Don’t let a Global Entry denial stop you from enjoying the convenience of expedited travel. Contact NSLF today and let us help you resolve the issue and get back on track.

Our Guaranteed Global Entry Appeal Service – Get Approved or Your Money Back!

At the National Security Law Firm, we understand how frustrating having your Global Entry denied or revoked can be. That’s why we offer our Guaranteed Global Entry Appeal Service—designed to relieve the stress, handle every step of the appeal, and get you approved quickly. When you choose us, you’re putting your case in the hands of seasoned experts with a track record of success in Global Entry appeals.

Here’s what our comprehensive service includes:

  • Guaranteed Approval or Your Money Back:
    We are confident in our ability to secure your Global Entry on appeal—we guarantee it. If we fail, we’ll refund your money in full—no questions asked. Your success is our priority.
  • Quick and Easy Onboarding:
    We respect your time. Our fast and straightforward electronic onboarding process takes less than 15 minutes. Once you’re on board, our experienced Global Entry lawyers handle everything, freeing you to focus on what matters most.
  • Complete Handling of Court Records:
    Don’t worry about gathering court documents—we’ve got you covered. Our team will track down and obtain any necessary court records for your appeal, ensuring everything is in order and saving you the hassle.
  • Expert Analysis of Your Denial:
    Unsure why your Global Entry was denied? Our team, with its deep experience in reviewing Security Threat Assessments (STAs) from years working for the government, will thoroughly analyze your case. 
  • Guidance Through the Interview and Renewal Process:
    Once your appeal is granted, we’ll continue to guide you through the Global Entry interview and renewal process, ensuring you’re fully prepared and know what to expect.
  • Insider Tips for Fast Interview Scheduling:
    We know how to get your Global Entry interview scheduled quickly and at a convenient location. Our insider knowledge will help you navigate the process smoothly and without delay.
  • All of this is available for a flat, all-inclusive fee of $2,995.
    No hidden charges, no surprises—just straightforward, experienced service from trusted Global Entry appeal lawyers.

With our Guaranteed Global Entry Appeal Service, you’re backed by a team of dedicated attorneys who know the process inside and out. Contact us today to get started!

*The use of the word “guaranteed” in attorney advertisements refers explicitly to a refund policy and does not imply a guarantee of any particular outcome in your legal case. Legal cases are inherently unpredictable, and the result of any legal matter cannot be assured. The National Security Law Firm guarantees that you will receive a full refund of our legal fee if you do not obtain Global Entry on appeal. This guarantee applies solely to the refund and not to the success or outcome of your case.

Get Professional Help and Stay Informed: Join Our Free “Ask a Global Entry Lawyer” Facebook Group!

Have you recently faced a denial or revocation of your Global Entry membership? The appeals process can be complex and overwhelming, but you don’t have to go through it alone. We invite you to join our Ask a Global Entry Lawyer (Global Entry Q&A) Facebook Group. In this dedicated space, you can get answers directly from experienced Global Entry lawyers and connect with others facing similar issues.

Why Join Our Facebook Group?

  • Experienced Legal Advice for Free: Our skilled Global Entry lawyers are here to provide you with valuable insights, answer your questions, and guide you through the appeal process.
  • Community Support: Connect with others who have gone through the same process. Share your experiences, learn from others’ stories, and get support from a community that understands your situation.
  • Stay Up-to-Date: Get the latest updates on Global Entry policies, appeal procedures, and best practices to increase your chances of success.
  • Easy Access: Simply join the group, post your questions, and get reliable advice from NSLF’s Global Entry lawyers. 

Don’t face your Global Entry appeal alone. Join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group now and get the professional guidance you need to navigate the process confidently.

Explore Our Comprehensive Global Entry Resources

At the National Security Law Firm, we believe in empowering our clients with the knowledge and guidance they need to navigate the complex world of Global Entry. Whether you’ve faced a denial, are confused about your eligibility, or want to know how to maximize your case, we’ve got you covered. Our Global Entry practice area page links to dozens of detailed articles and blogs designed to answer your questions and help you feel confident in every step of the process.

What You’ll Find in Our Resource Library:

  • Frequently Asked Questions (FAQs): Not sure where to start? Our FAQs cover everything from basic eligibility to what happens during the Global Entry interview. We break down common concerns and provide straightforward answers.
  • Maximizing Your Global Entry Case: Learn expert strategies to strengthen your appeal, avoid common mistakes, and increase your chances of success. Our guides walk you through how to prepare your documentation, handle criminal records, and more.
  • Understanding Your Denial: If your Global Entry was denied or revoked and you’re unsure why, we offer detailed resources to help you uncover the reasons and plan your next steps. Our blogs cover everything from criminal records to unexplained denials.

Our extensive collection of articles also covers specific issues like FOIA requests, traffic violations, customs violations, and Global Entry appeals. For a complete list of topics and resources, visit our Global Entry Appeals page and take advantage of the insights shared by our trusted team of Global Entry lawyers. 

Our blog posts provide valuable insights and practical advice to help you confidently navigate your Global Entry appeal. For personalized answers and additional guidance, don’t forget to join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group and connect with our experienced Global Entry lawyers today!

Why Trust the National Security Law Firm?

1. The Insider Advantage

The National Security Law Firm (NSLF) is led by Brett O’Brien, a former Intelligence Law attorney with the Army’s counterintelligence agency. NSLF’s Global Entry team is trusted by countless clients to secure Global Entry privileges for those who have been denied or had their membership revoked. Brett O’Brien developed NSLF’s Global Entry program based on his extensive experience conducting Security Threat Assessments (STAs) for the Army. Global Entry investigations are a type of Security Threat Assessment. Brett’s deep involvement in overseeing these investigations gives NSLF a unique and trusted insider advantage in handling Global Entry appeals.

Don’t make the mistake of trusting civilian lawyers who lack military or intelligence law expertise. They often miss the critical firsthand experience needed to conduct and review STAs for the government—knowledge that is essential for effectively representing you in your appeal or revocation. When you choose NSLF, you are placing your trust in a team with insider knowledge, a proven track record, and an unwavering commitment to securing the best possible outcome for you.

2. Guaranteed Results or Your Money Back

When you hire the National Security Law Firm for your Global Entry appeal or revocation, you can trust that you’re in the hands of experienced, results-driven attorneys. We are so confident in our ability to secure your Global Entry that we offer a guarantee: if we do not succeed in obtaining your Global Entry on appeal, we will refund your money in full. This guarantee reflects the trust we place in our team and our commitment to your success.

3. Trusted by Top Business Leaders

The National Security Law Firm is the nation’s original Global Entry law firm, trusted by top business leaders, CEOs, and executives from Fortune 500 companies and beyond. Our trusted reputation for success in Global Entry appeals makes us the go-to firm for those who cannot afford delays or mistakes.

By partnering with NSLF, you can trust us to handle the complex legal work involved in your Global Entry appeal, allowing you to focus on your business with confidence.

4. Glowing Reviews and Proven Success

Our clients consistently trust us to deliver results, and our track record speaks for itself. NSLF’s Global Entry lawyers have helped numerous clients secure their Global Entry status, and our glowing Google reviews are a testament to the success we’ve achieved. Clients across the nation praise our professionalism, dedication, and unmatched expertise, all of which contribute to our trusted reputation as one of the top Global Entry law firms.

5. The Five Pillars of Success


At NSLF, trust is at the core of everything we do. Our practice is built on our “Five Core Pillars of Success,” which reflect our military-inspired strategy, dedication, and precision in delivering the highest level of legal service. From how we hire and train our attorneys to how we handle every case, these principles are what our clients trust to set us apart from the competition. Visit our About Us page to learn more about the Five Pillars that define our trusted approach and commitment to our clients.

Enlist The National Security Law Firm: Secure Your Global Entry Status Today

When you choose The National Security Law Firm, you’re trusting a team that approaches every Global Entry appeal with the precision, strategy, and determination of an elite military unit. Our insider knowledge and relentless pursuit of success set us apart in helping clients regain their Global Entry privileges. We are committed to securing the best possible outcome for your case.

Take Action Now: Contact us today to schedule a free consultation and take the first critical step toward reclaiming your trusted traveler status. With our proven experience and commitment, we’ll guide you through every phase of the process.

Global Entry Appeals. Done Right.

Don’t wait—begin your Global Entry appeal today. Our onboarding process is fast and easy, and consultations are always free. Schedule your free consultation now and let our trusted team stand by your side in this important journey.

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