Insights from the National Security Law Firm (NSLF)

If you’ve received the frustrating news that your Global Entry application has been denied or revoked, you may be wondering how to turn things around. Fortunately, the Global Entry appeal process allows applicants to challenge these decisions. But not all appeals are successful. At the National Security Law Firm (NSLF), we file more Global Entry appeals than any other law firm and have developed a deep understanding of how to win them. Here’s how you can maximize the chances of your Global Entry appeal being granted.

1. Understand Why You Were Denied

The first and most important step in filing a successful appeal is understanding the reason for your denial.

  • If you received a clear explanation in your denial letter, you’re one step ahead.
  • However, in many cases, CBP provides a vague reason like “failure to meet program eligibility requirements” without giving specific details. If that’s the case, it’s time to dig deeper.

We recommend consulting with an attorney who can help identify the underlying reason for your denial. In some cases, this may involve filing a Freedom of Information Act (FOIA) request to access detailed records related to your background check or the denial decision. Having the exact reason is critical because you can’t file a strong appeal without knowing what you’re appealing.

2. Address the Specific Issue Head-On

Once you’ve identified the reason for your denial, your appeal should address the issue directly and thoroughly. Here are some common reasons for Global Entry denials and the steps you can take to overcome them:

  • Criminal History: If the denial was due to a past arrest or conviction, you’ll need to provide documentation that explains the situation. This may include court records showing the charges were dismissed, expunged, or pardoned. If the conviction was old, include evidence of rehabilitation and good conduct since then.
  • Customs Violations: If you’ve had a previous customs violation or fine, your appeal should include an explanation of the incident, proof that you’ve paid any fines, and evidence of good behavior since the violation.
  • Incomplete or Misleading Application: If your application was denied for being incomplete or containing errors, you need to provide corrected and accurate information in your appeal. Be transparent about any mistakes and show that they were unintentional.
  • Associations with Individuals or Locations: If your denial was based on your association with individuals, businesses, or locations tied to illegal activities, you’ll need to demonstrate that you are not involved in these activities. It’s critical to explain your connection to these people or places and why it should not disqualify you.

A strong appeal will directly tackle these issues with facts, documentation, and a clear explanation of why you should be considered a low-risk traveler.

3. Submit Comprehensive Documentation

Supporting documentation is vital in making a strong appeal. The more evidence you can provide to support your case, the better. Depending on the reason for your denial, this could include:

  • Court documents related to any dismissed or expunged charges.
  • Character references from employers, community leaders, or colleagues vouching for your good character.
  • Proof of rehabilitation or completion of treatment programs if relevant to your case.
  • Customs records showing that any prior violations have been resolved and fines paid.

Well-organized, comprehensive documentation can make the difference between a successful appeal and a denial. At NSLF, we know exactly what type of documentation is most effective in these cases and can help you gather everything you need.

4. Be Honest and Transparent

Global Entry is a “trusted traveler” program, and one of the key requirements is proving that you are a low-risk, trustworthy individual. The CBP will scrutinize any dishonesty, so it’s essential that your appeal is fully transparent. If there was a genuine mistake or oversight in your application, acknowledge it and explain how you’ve corrected it.

Any attempt to downplay or hide issues will likely result in a failed appeal. At NSLF, we can help craft an honest, compelling narrative that focuses on your integrity and the steps you’ve taken to rectify any past mistakes.

5. Be Patient but Proactive

Once you’ve submitted your appeal, the CBP typically takes between 4 to 6 months to review and respond. It’s a long wait, but rushing the process or overwhelming CBP with follow-ups won’t speed it up. Instead, take a proactive approach:

  • Ensure that your appeal is submitted well within the one-year window after your denial.
  • Follow up only if it has been longer than 6 months without any response.
  • If needed, file a FOIA request to gather any additional information about your denial.

At NSLF, we stay on top of your case, making sure everything is submitted on time and following up when necessary to keep the process moving.

6. Hire a Trusted Legal Team

Perhaps the most critical step in maximizing your chances of success is hiring an experienced legal team. Global Entry appeals are not like other legal matters; they involve unique considerations related to security clearances, criminal records, and customs regulations. Having handled more Global Entry appeals than any other law firm, NSLF understands the nuances of these cases and how to make the most compelling argument to CBP.

Our expertise allows us to quickly pinpoint the reason for your denial, build a strong case, and provide the best possible representation during the appeal process. Without proper legal counsel, many people unknowingly make avoidable mistakes, which can cost them the opportunity to regain their Global Entry status.

Conclusion: Let NSLF Maximize Your Chances of Success

If your Global Entry status has been denied or revoked, don’t leave your appeal to chance. With NSLF, you’ll have the best possible legal representation from a team that understands exactly what it takes to win these cases.

From addressing the specific reasons for denial to providing comprehensive documentation, we know how to maximize your chances of success. Contact the National Security Law Firm today to get started on your Global Entry appeal and let us help you get back to enjoying the benefits of expedited travel.

For more information, reach out to NSLF or visit our website.

Our Guaranteed Global Entry Appeal Service – Get Approved or Your Money Back!

At the National Security Law Firm, we understand how frustrating having your Global Entry denied or revoked can be. That’s why we offer our Guaranteed Global Entry Appeal Service—designed to relieve the stress, handle every step of the appeal, and get you approved quickly. When you choose us, you’re putting your case in the hands of seasoned experts with a track record of success in Global Entry appeals.

Here’s what our comprehensive service includes:

  • Guaranteed Approval or Your Money Back:
    We are confident in our ability to secure your Global Entry on appeal—we guarantee it. If we fail, we’ll refund your money in full—no questions asked. Your success is our priority.
  • Quick and Easy Onboarding:
    We respect your time. Our fast and straightforward electronic onboarding process takes less than 15 minutes. Once you’re on board, our experienced Global Entry lawyers handle everything, freeing you to focus on what matters most.
  • Complete Handling of Court Records:
    Don’t worry about gathering court documents—we’ve got you covered. Our team will track down and obtain any necessary court records for your appeal, ensuring everything is in order and saving you the hassle.
  • Expert Analysis of Your Denial:
    Unsure why your Global Entry was denied? Our team, with its deep experience in reviewing Security Threat Assessments (STAs) from years working for the government, will thoroughly analyze your case. 
  • Guidance Through the Interview and Renewal Process:
    Once your appeal is granted, we’ll continue to guide you through the Global Entry interview and renewal process, ensuring you’re fully prepared and know what to expect.
  • Insider Tips for Fast Interview Scheduling:
    We know how to get your Global Entry interview scheduled quickly and at a convenient location. Our insider knowledge will help you navigate the process smoothly and without delay.
  • All of this is available for a flat, all-inclusive fee of $2,995.
    No hidden charges, no surprises—just straightforward, experienced service from trusted Global Entry appeal lawyers.

With our Guaranteed Global Entry Appeal Service, you’re backed by a team of dedicated attorneys who know the process inside and out. Contact us today to get started!

*The use of the word “guaranteed” in attorney advertisements refers explicitly to a refund policy and does not imply a guarantee of any particular outcome in your legal case. Legal cases are inherently unpredictable, and the result of any legal matter cannot be assured. The National Security Law Firm guarantees that you will receive a full refund of our legal fee if you do not obtain Global Entry on appeal. This guarantee applies solely to the refund and not to the success or outcome of your case.

Get Professional Help and Stay Informed: Join Our Free “Ask a Global Entry Lawyer” Facebook Group!

Have you recently faced a denial or revocation of your Global Entry membership? The appeals process can be complex and overwhelming, but you don’t have to go through it alone. We invite you to join our Ask a Global Entry Lawyer (Global Entry Q&A) Facebook Group. In this dedicated space, you can get answers directly from experienced Global Entry lawyers and connect with others facing similar issues.

Why Join Our Facebook Group?

  • Experienced Legal Advice for Free: Our skilled Global Entry lawyers are here to provide you with valuable insights, answer your questions, and guide you through the appeal process.
  • Community Support: Connect with others who have gone through the same process. Share your experiences, learn from others’ stories, and get support from a community that understands your situation.
  • Stay Up-to-Date: Get the latest updates on Global Entry policies, appeal procedures, and best practices to increase your chances of success.
  • Easy Access: Simply join the group, post your questions, and get reliable advice from NSLF’s Global Entry lawyers. 

Don’t face your Global Entry appeal alone. Join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group now and get the professional guidance you need to navigate the process confidently.

Explore Our Comprehensive Global Entry Resources

At the National Security Law Firm, we believe in empowering our clients with the knowledge and guidance they need to navigate the complex world of Global Entry. Whether you’ve faced a denial, are confused about your eligibility, or want to know how to maximize your case, we’ve got you covered. Our Global Entry practice area page links to dozens of detailed articles and blogs designed to answer your questions and help you feel confident in every step of the process.

What You’ll Find in Our Resource Library:

  • Frequently Asked Questions (FAQs): Not sure where to start? Our FAQs cover everything from basic eligibility to what happens during the Global Entry interview. We break down common concerns and provide straightforward answers.
  • Maximizing Your Global Entry Case: Learn expert strategies to strengthen your appeal, avoid common mistakes, and increase your chances of success. Our guides walk you through how to prepare your documentation, handle criminal records, and more.
  • Understanding Your Denial: If your Global Entry was denied or revoked and you’re unsure why, we offer detailed resources to help you uncover the reasons and plan your next steps. Our blogs cover everything from criminal records to unexplained denials.

Our extensive collection of articles also covers specific issues like FOIA requests, traffic violations, customs violations, and Global Entry appeals. For a complete list of topics and resources, visit our Global Entry Appeals page and take advantage of the insights shared by our trusted team of Global Entry lawyers. 

Our blog posts provide valuable insights and practical advice to help you confidently navigate your Global Entry appeal. For personalized answers and additional guidance, don’t forget to join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group and connect with our experienced Global Entry lawyers today!

Why Trust the National Security Law Firm?

1. The Insider Advantage

The National Security Law Firm (NSLF) is led by Brett O’Brien, a former Intelligence Law attorney with the Army’s counterintelligence agency. NSLF’s Global Entry team is trusted by countless clients to secure Global Entry privileges for those who have been denied or had their membership revoked. Brett O’Brien developed NSLF’s Global Entry program based on his extensive experience conducting Security Threat Assessments (STAs) for the Army. Global Entry investigations are a type of Security Threat Assessment. Brett’s deep involvement in overseeing these investigations gives NSLF a unique and trusted insider advantage in handling Global Entry appeals.

Don’t make the mistake of trusting civilian lawyers who lack military or intelligence law expertise. They often miss the critical firsthand experience needed to conduct and review STAs for the government—knowledge that is essential for effectively representing you in your appeal or revocation. When you choose NSLF, you are placing your trust in a team with insider knowledge, a proven track record, and an unwavering commitment to securing the best possible outcome for you.

2. Guaranteed Results or Your Money Back

When you hire the National Security Law Firm for your Global Entry appeal or revocation, you can trust that you’re in the hands of experienced, results-driven attorneys. We are so confident in our ability to secure your Global Entry that we offer a guarantee: if we do not succeed in obtaining your Global Entry on appeal, we will refund your money in full. This guarantee reflects the trust we place in our team and our commitment to your success.

3. Trusted by Top Business Leaders

The National Security Law Firm is the nation’s original Global Entry law firm, trusted by top business leaders, CEOs, and executives from Fortune 500 companies and beyond. Our trusted reputation for success in Global Entry appeals makes us the go-to firm for those who cannot afford delays or mistakes.

By partnering with NSLF, you can trust us to handle the complex legal work involved in your Global Entry appeal, allowing you to focus on your business with confidence.

4. Glowing Reviews and Proven Success

Our clients consistently trust us to deliver results, and our track record speaks for itself. NSLF’s Global Entry lawyers have helped numerous clients secure their Global Entry status, and our glowing Google reviews are a testament to the success we’ve achieved. Clients across the nation praise our professionalism, dedication, and unmatched expertise, all of which contribute to our trusted reputation as one of the top Global Entry law firms.

5. The Five Pillars of Success


At NSLF, trust is at the core of everything we do. Our practice is built on our “Five Core Pillars of Success,” which reflect our military-inspired strategy, dedication, and precision in delivering the highest level of legal service. From how we hire and train our attorneys to how we handle every case, these principles are what our clients trust to set us apart from the competition. Visit our About Us page to learn more about the Five Pillars that define our trusted approach and commitment to our clients.

Enlist The National Security Law Firm: Secure Your Global Entry Status Today

When you choose The National Security Law Firm, you’re trusting a team that approaches every Global Entry appeal with the precision, strategy, and determination of an elite military unit. Our insider knowledge and relentless pursuit of success set us apart in helping clients regain their Global Entry privileges. We are committed to securing the best possible outcome for your case.

Take Action Now: Contact us today to schedule a free consultation and take the first critical step toward reclaiming your trusted traveler status. With our proven experience and commitment, we’ll guide you through every phase of the process.

Global Entry Appeals. Done Right.

Don’t wait—begin your Global Entry appeal today. Our onboarding process is fast and easy, and consultations are always free. Schedule your free consultation now and let our trusted team stand by your side in this important journey.

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