A Global Entry denial or revocation can leave travelers frustrated and uncertain about why they were rejected from the program. Often, the notice you receive from Customs and Border Protection (CBP) lacks any clear explanation, simply stating that you “do not meet program eligibility requirements.” If you’re left without an understanding of why your application was denied or your membership revoked, a Freedom of Information Act (FOIA) request can be a critical tool to uncover the specific reasons behind the decision.

At National Security Law Firm (NSLF), we represent numerous clients in the Global Entry appeal process, and many have benefited from submitting a FOIA request. Below, we outline the circumstances when a FOIA request is essential and how it can help you successfully appeal your Global Entry denial or revocation.

1. Receiving a Denial or Revocation Notice

When your Global Entry application is denied or your membership is revoked, CBP typically provides little to no explanation. The notice might simply state that you “do not meet the program’s low-risk requirements” or cite a generic reason. This leaves applicants guessing about the specific cause of the decision. A FOIA request can reveal detailed records, background checks, and internal notes used by CBP to make their decision, providing valuable insight.

Why NSLF Recommends It:

Understanding the exact reasons for your denial is the first step in determining how to fight back. Many clients come to us after receiving a vague rejection letter, and we often recommend a FOIA request to get the full picture. Without knowing why you were denied, building a strong appeal can be nearly impossible.

2. Vague or Insufficient Details in the Denial Letter

In some cases, CBP provides minimal information in your denial letter. They may reference an issue like “criminal history” or a “customs violation,” but without further specifics. If the details provided are unclear or don’t explain the decision fully, a FOIA request can uncover the exact factors that contributed to your denial. These records can reveal key details about your background check, travel history, or any incidents CBP flagged during the application review.

Why NSLF Recommends It:

A vague denial leaves room for misunderstanding. In our experience, applicants can feel blindsided when they receive little to no explanation. A FOIA request helps you get a clearer, more detailed understanding of what CBP has on file about you.

3. Preparing for an Appeal

If you’re preparing to appeal your Global Entry denial or revocation, having complete information is crucial. Without knowing why CBP rejected you, your appeal might miss addressing key concerns. A FOIA request can provide the specific documents CBP relied upon, such as background checks, interview notes, or travel records. This can help you identify what went wrong and prepare a stronger, more persuasive appeal.

Why NSLF Recommends It:

At NSLF, we specialize in Global Entry appeals, and we know that comprehensive documentation is key. A successful appeal often hinges on addressing the exact concerns CBP had during your application review. By filing a FOIA request, you’ll have the information you need to craft a tailored and effective appeal that addresses the issues head-on.

4. After an Unsuccessful Appeal

If you’ve already appealed your Global Entry denial but were unsuccessful, a FOIA request can be your next step. Sometimes, new information or updates are added to your file after your initial application or during the appeal process. Submitting a FOIA request can uncover additional records that weren’t previously available and offer insights into why your appeal failed.

Why NSLF Recommends It:

If your initial appeal was unsuccessful, don’t give up. There could be crucial details or errors in the records that you were not aware of. By filing a FOIA request, we can help you identify any additional reasons behind the denial and take appropriate further action.

5. Discrepancies or Errors in Records

If you suspect that your Global Entry denial is due to discrepancies or errors in your background check or travel history, a FOIA request is essential. Inaccuracies in your records—whether related to past criminal charges, customs violations, or even mistaken identity—can result in a wrongful denial. A FOIA request allows you to review the exact records CBP relied on, giving you the opportunity to correct any errors.

Why NSLF Recommends It:

Our team at NSLF frequently sees cases where denials are based on inaccuracies or outdated information. Once these errors are identified through FOIA, we can take steps to correct them and significantly improve your chances of a successful appeal.

The Reality of FOIA Requests: What to Expect

Filing a FOIA request with CBP can be a long and drawn-out process. While the government is required by law to respond within 20 business days, the reality is that responses often take months or even years, especially for complex requests. Additionally, the government may redact certain information, citing national security concerns or other exceptions. But don’t be discouraged—at NSLF, we know how to navigate the FOIA process, and we will pursue the information you’re entitled to until we get results.

By submitting a FOIA request, you’ll get access to internal records that can be crucial in understanding your denial and preparing your appeal. While the process can be slow, it’s often the only way to uncover the exact reasons behind a Global Entry denial or revocation, especially when CBP is vague in its responses.

How to Submit a FOIA Request

Submitting a FOIA request is a straightforward process, but it’s important to be thorough and specific. Here are the steps:

  1. Gather Necessary Information
    • Full name
    • Date of birth
    • Global Entry application number
    • Details of your request (e.g., specific records you’re seeking)
  2. Submit the Request
    You can submit your FOIA request online through the CBP FOIA portal or by sending a written request to:

    U.S. Customs and Border Protection
    FOIA Division
    1300 Pennsylvania Avenue, NW, Room 3.3D
    Washington, D.C. 20229

  3. Be Specific
    Make sure to clearly specify that you’re seeking records related to your Global Entry denial or revocation, and ask for all documents and records related to the decision.
  4. Wait for a Response
    CBP is required to respond within 20 business days, but depending on the complexity of your request, it may take longer.

Why You Need Experienced Guidance

Submitting a FOIA request can be a vital step in understanding why your Global Entry application was denied or your membership was revoked. At National Security Law Firm, we know how to navigate the FOIA process to get the information you need. Our experienced attorneys will work with you to file your request, interpret the results, and help you prepare a strong appeal.

If you’ve been denied Global Entry and don’t know why, or if your appeal was unsuccessful, contact NSLF today for a free consultation. We’re here to fight for you and help you regain your trusted traveler status.

Our Guaranteed Global Entry Appeal Service – Get Approved or Your Money Back!

At the National Security Law Firm, we understand how frustrating having your Global Entry denied or revoked can be. That’s why we offer our Guaranteed Global Entry Appeal Service—designed to relieve the stress, handle every step of the appeal, and get you approved quickly. When you choose us, you’re putting your case in the hands of seasoned experts with a track record of success in Global Entry appeals.

Here’s what our comprehensive service includes:

  • Guaranteed Approval or Your Money Back:
    We are confident in our ability to secure your Global Entry on appeal—we guarantee it. If we fail, we’ll refund your money in full—no questions asked. Your success is our priority.
  • Quick and Easy Onboarding:
    We respect your time. Our fast and straightforward electronic onboarding process takes less than 15 minutes. Once you’re on board, our experienced Global Entry lawyers handle everything, freeing you to focus on what matters most.
  • Complete Handling of Court Records:
    Don’t worry about gathering court documents—we’ve got you covered. Our team will track down and obtain any necessary court records for your appeal, ensuring everything is in order and saving you the hassle.
  • Expert Analysis of Your Denial:
    Unsure why your Global Entry was denied? Our team, with its deep experience in reviewing Security Threat Assessments (STAs) from years working for the government, will thoroughly analyze your case. 
  • Guidance Through the Interview and Renewal Process:
    Once your appeal is granted, we’ll continue to guide you through the Global Entry interview and renewal process, ensuring you’re fully prepared and know what to expect.
  • Insider Tips for Fast Interview Scheduling:
    We know how to get your Global Entry interview scheduled quickly and at a convenient location. Our insider knowledge will help you navigate the process smoothly and without delay.
  • All of this is available for a flat, all-inclusive fee of $2,995.
    No hidden charges, no surprises—just straightforward, experienced service from trusted Global Entry appeal lawyers.

With our Guaranteed Global Entry Appeal Service, you’re backed by a team of dedicated attorneys who know the process inside and out. Contact us today to get started!

*The use of the word “guaranteed” in attorney advertisements refers explicitly to a refund policy and does not imply a guarantee of any particular outcome in your legal case. Legal cases are inherently unpredictable, and the result of any legal matter cannot be assured. The National Security Law Firm guarantees that you will receive a full refund of our legal fee if you do not obtain Global Entry on appeal. This guarantee applies solely to the refund and not to the success or outcome of your case.

Get Professional Help and Stay Informed: Join Our Free “Ask a Global Entry Lawyer” Facebook Group!

Have you recently faced a denial or revocation of your Global Entry membership? The appeals process can be complex and overwhelming, but you don’t have to go through it alone. We invite you to join our Ask a Global Entry Lawyer (Global Entry Q&A) Facebook Group. In this dedicated space, you can get answers directly from experienced Global Entry lawyers and connect with others facing similar issues.

Why Join Our Facebook Group?

  • Experienced Legal Advice for Free: Our skilled Global Entry lawyers are here to provide you with valuable insights, answer your questions, and guide you through the appeal process.
  • Community Support: Connect with others who have gone through the same process. Share your experiences, learn from others’ stories, and get support from a community that understands your situation.
  • Stay Up-to-Date: Get the latest updates on Global Entry policies, appeal procedures, and best practices to increase your chances of success.
  • Easy Access: Simply join the group, post your questions, and get reliable advice from NSLF’s Global Entry lawyers. 

Don’t face your Global Entry appeal alone. Join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group now and get the professional guidance you need to navigate the process confidently.

Explore Our Comprehensive Global Entry Resources

At the National Security Law Firm, we believe in empowering our clients with the knowledge and guidance they need to navigate the complex world of Global Entry. Whether you’ve faced a denial, are confused about your eligibility, or want to know how to maximize your case, we’ve got you covered. Our Global Entry practice area page links to dozens of detailed articles and blogs designed to answer your questions and help you feel confident in every step of the process.

What You’ll Find in Our Resource Library:

  • Frequently Asked Questions (FAQs): Not sure where to start? Our FAQs cover everything from basic eligibility to what happens during the Global Entry interview. We break down common concerns and provide straightforward answers.
  • Maximizing Your Global Entry Case: Learn expert strategies to strengthen your appeal, avoid common mistakes, and increase your chances of success. Our guides walk you through how to prepare your documentation, handle criminal records, and more.
  • Understanding Your Denial: If your Global Entry was denied or revoked and you’re unsure why, we offer detailed resources to help you uncover the reasons and plan your next steps. Our blogs cover everything from criminal records to unexplained denials.

Our extensive collection of articles also covers specific issues like FOIA requests, traffic violations, customs violations, and Global Entry appeals. For a complete list of topics and resources, visit our Global Entry Appeals page and take advantage of the insights shared by our trusted team of Global Entry lawyers. 

Our blog posts provide valuable insights and practical advice to help you confidently navigate your Global Entry appeal. For personalized answers and additional guidance, don’t forget to join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group and connect with our experienced Global Entry lawyers today!

Why Trust the National Security Law Firm?

1. The Insider Advantage

The National Security Law Firm (NSLF) is led by Brett O’Brien, a former Intelligence Law attorney with the Army’s counterintelligence agency. NSLF’s Global Entry team is trusted by countless clients to secure Global Entry privileges for those who have been denied or had their membership revoked. Brett O’Brien developed NSLF’s Global Entry program based on his extensive experience conducting Security Threat Assessments (STAs) for the Army. Global Entry investigations are a type of Security Threat Assessment. Brett’s deep involvement in overseeing these investigations gives NSLF a unique and trusted insider advantage in handling Global Entry appeals.

Don’t make the mistake of trusting civilian lawyers who lack military or intelligence law expertise. They often miss the critical firsthand experience needed to conduct and review STAs for the government—knowledge that is essential for effectively representing you in your appeal or revocation. When you choose NSLF, you are placing your trust in a team with insider knowledge, a proven track record, and an unwavering commitment to securing the best possible outcome for you.

2. Guaranteed Results or Your Money Back

When you hire the National Security Law Firm for your Global Entry appeal or revocation, you can trust that you’re in the hands of experienced, results-driven attorneys. We are so confident in our ability to secure your Global Entry that we offer a guarantee: if we do not succeed in obtaining your Global Entry on appeal, we will refund your money in full. This guarantee reflects the trust we place in our team and our commitment to your success.

3. Trusted by Top Business Leaders

The National Security Law Firm is the nation’s original Global Entry law firm, trusted by top business leaders, CEOs, and executives from Fortune 500 companies and beyond. Our trusted reputation for success in Global Entry appeals makes us the go-to firm for those who cannot afford delays or mistakes.

By partnering with NSLF, you can trust us to handle the complex legal work involved in your Global Entry appeal, allowing you to focus on your business with confidence.

4. Glowing Reviews and Proven Success

Our clients consistently trust us to deliver results, and our track record speaks for itself. NSLF’s Global Entry lawyers have helped numerous clients secure their Global Entry status, and our glowing Google reviews are a testament to the success we’ve achieved. Clients across the nation praise our professionalism, dedication, and unmatched expertise, all of which contribute to our trusted reputation as one of the top Global Entry law firms.

5. The Five Pillars of Success


At NSLF, trust is at the core of everything we do. Our practice is built on our “Five Core Pillars of Success,” which reflect our military-inspired strategy, dedication, and precision in delivering the highest level of legal service. From how we hire and train our attorneys to how we handle every case, these principles are what our clients trust to set us apart from the competition. Visit our About Us page to learn more about the Five Pillars that define our trusted approach and commitment to our clients.

Enlist The National Security Law Firm: Secure Your Global Entry Status Today

When you choose The National Security Law Firm, you’re trusting a team that approaches every Global Entry appeal with the precision, strategy, and determination of an elite military unit. Our insider knowledge and relentless pursuit of success set us apart in helping clients regain their Global Entry privileges. We are committed to securing the best possible outcome for your case.

Take Action Now: Contact us today to schedule a free consultation and take the first critical step toward reclaiming your trusted traveler status. With our proven experience and commitment, we’ll guide you through every phase of the process.

Global Entry Appeals. Done Right.

Don’t wait—begin your Global Entry appeal today. Our onboarding process is fast and easy, and consultations are always free. Schedule your free consultation now and let our trusted team stand by your side in this important journey.

Check Out Our Google Reviews