The Freedom of Information Act (FOIA) was designed to promote transparency by allowing individuals to access government records. But, as anyone who has submitted a FOIA request knows, the road to obtaining this information is often anything but smooth. From endless delays to heavy redactions, the process can be fraught with frustration. At National Security Law Firm (NSLF), we represent countless clients facing these very challenges, helping them cut through the red tape and fight back when the government tries to withhold or hide critical information. In this post, we’ll break down the key obstacles you may face when submitting a FOIA request and explain how we help clients successfully navigate this complex process.

The Common Challenges of FOIA Requests

While FOIA is a powerful tool, the reality is that obtaining records from the government often feels like an uphill battle. Here are some of the most common problems individuals encounter when submitting a FOIA request:

1. Lack of Transparency

Despite FOIA’s intent, government agencies are not always forthcoming with the information they hold. Some agencies may intentionally delay or withhold documents, using technicalities to slow the process or avoid disclosure altogether. In many cases, responses come back with heavy redactions, leaving key information out of reach.

2. Overwhelmed Agencies

FOIA requests are often delayed because government agencies are overwhelmed. With limited resources, agencies are slow to process the high volume of requests they receive. Some offices face months—or even years—of backlogs, which means your request can sit unanswered indefinitely unless you push for a resolution.

3. Redactions and Exemptions

Even when agencies do respond to FOIA requests, they often cite broad exemptions to justify redactions or withhold entire sections of documents. They frequently claim national security, personal privacy, or law enforcement reasons, but these exemptions are often abused, resulting in critical information being unlawfully withheld.

4. Incomplete or Inaccurate Requests

One of the most common reasons for FOIA delays is an unclear or incomplete request. Agencies often deny or delay requests, claiming they need additional details or clarification. Crafting a precise, well-drafted FOIA request is critical to avoiding unnecessary delays.

 


Typical Timelines for FOIA Requests: Why Patience is Key

By law, government agencies are supposed to respond to FOIA requests within 20 business days. However, in practice, that rarely happens. Requests involving sensitive or voluminous records can take months or even years to process. Agencies are allowed to extend deadlines if they deem a request “complex,” which can easily double or triple the wait time.

When FOIA requests involve government security programs like Global Entry, we often see significant delays, and it’s not uncommon for agencies to stall indefinitely. The reality is, without persistence—and legal representation—it can be nearly impossible to hold these agencies accountable.


Strategies for Expediting the FOIA Process

Despite the significant challenges and potential delays, there are ways to improve your chances of success. Here are the key strategies we use to help our clients obtain their requested information faster:

1. Submit a Well-Defined Request

The clearer and more specific your request, the better. Vague or overly broad requests are more likely to be delayed or denied. At NSLF, we work with our clients to craft requests that precisely target the documents or records they need, ensuring compliance with FOIA’s technical requirements.

2. Follow Up Regularly

Government agencies are often slow to respond, but that doesn’t mean you should remain passive. We regularly follow up on pending FOIA requests, keeping the pressure on and holding agencies accountable for any undue delays.

3. Request Expedited Processing

In certain situations—such as those involving urgent personal matters or compelling public interest—you may be able to request expedited processing of your FOIA request. Our attorneys understand the legal criteria for expedited processing and can argue effectively for your case.

4. Seek Legal Representation

Perhaps the most important step in expediting your FOIA request is hiring an experienced lawyer. At NSLF, we file more FOIA requests with U.S. Customs and Border Protection than any other firm, and we’re known for challenging unlawful redactions and denials. We understand how to escalate cases, push back on government roadblocks, and fight for our clients’ right to information.


Why NSLF is the Best Partner for Your FOIA Request

At National Security Law Firm, we’ve built a reputation for getting results in even the most complex FOIA cases. We know the tactics agencies use to delay or deny requests, and we’re not afraid to challenge them. From filing your initial request to appealing a denial or fighting redactions, our team is with you every step of the way.


Conclusion: Patience and Persistence Win the FOIA Fight

Filing a FOIA request is just the beginning of what can be a long and challenging journey. Between backlogs, redactions, and delays, the process can feel overwhelming, but persistence pays off—especially with an experienced legal team by your side. At NSLF, we have the expertise to navigate the FOIA maze, challenge government denials, and secure the information our clients need.

If you’re struggling with a FOIA request or facing government roadblocks, don’t go it alone. Contact National Security Law Firm today and let us fight for your right to information.

Our Guaranteed Global Entry Appeal Service – Get Approved or Your Money Back!

At the National Security Law Firm, we understand how frustrating having your Global Entry denied or revoked can be. That’s why we offer our Guaranteed Global Entry Appeal Service—designed to relieve the stress, handle every step of the appeal, and get you approved quickly. When you choose us, you’re putting your case in the hands of seasoned experts with a track record of success in Global Entry appeals.

Here’s what our comprehensive service includes:

  • Guaranteed Approval or Your Money Back:
    We are confident in our ability to secure your Global Entry on appeal—we guarantee it. If we fail, we’ll refund your money in full—no questions asked. Your success is our priority.
  • Quick and Easy Onboarding:
    We respect your time. Our fast and straightforward electronic onboarding process takes less than 15 minutes. Once you’re on board, our experienced Global Entry lawyers handle everything, freeing you to focus on what matters most.
  • Complete Handling of Court Records:
    Don’t worry about gathering court documents—we’ve got you covered. Our team will track down and obtain any necessary court records for your appeal, ensuring everything is in order and saving you the hassle.
  • Expert Analysis of Your Denial:
    Unsure why your Global Entry was denied? Our team, with its deep experience in reviewing Security Threat Assessments (STAs) from years working for the government, will thoroughly analyze your case. 
  • Guidance Through the Interview and Renewal Process:
    Once your appeal is granted, we’ll continue to guide you through the Global Entry interview and renewal process, ensuring you’re fully prepared and know what to expect.
  • Insider Tips for Fast Interview Scheduling:
    We know how to get your Global Entry interview scheduled quickly and at a convenient location. Our insider knowledge will help you navigate the process smoothly and without delay.
  • All of this is available for a flat, all-inclusive fee of $2,995.
    No hidden charges, no surprises—just straightforward, experienced service from trusted Global Entry appeal lawyers.

With our Guaranteed Global Entry Appeal Service, you’re backed by a team of dedicated attorneys who know the process inside and out. Contact us today to get started!

*The use of the word “guaranteed” in attorney advertisements refers explicitly to a refund policy and does not imply a guarantee of any particular outcome in your legal case. Legal cases are inherently unpredictable, and the result of any legal matter cannot be assured. The National Security Law Firm guarantees that you will receive a full refund of our legal fee if you do not obtain Global Entry on appeal. This guarantee applies solely to the refund and not to the success or outcome of your case.

Get Professional Help and Stay Informed: Join Our Free “Ask a Global Entry Lawyer” Facebook Group!

Have you recently faced a denial or revocation of your Global Entry membership? The appeals process can be complex and overwhelming, but you don’t have to go through it alone. We invite you to join our Ask a Global Entry Lawyer (Global Entry Q&A) Facebook Group. In this dedicated space, you can get answers directly from experienced Global Entry lawyers and connect with others facing similar issues.

Why Join Our Facebook Group?

  • Experienced Legal Advice for Free: Our skilled Global Entry lawyers are here to provide you with valuable insights, answer your questions, and guide you through the appeal process.
  • Community Support: Connect with others who have gone through the same process. Share your experiences, learn from others’ stories, and get support from a community that understands your situation.
  • Stay Up-to-Date: Get the latest updates on Global Entry policies, appeal procedures, and best practices to increase your chances of success.
  • Easy Access: Simply join the group, post your questions, and get reliable advice from NSLF’s Global Entry lawyers. 

Don’t face your Global Entry appeal alone. Join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group now and get the professional guidance you need to navigate the process confidently.

Explore Our Comprehensive Global Entry Resources

At the National Security Law Firm, we believe in empowering our clients with the knowledge and guidance they need to navigate the complex world of Global Entry. Whether you’ve faced a denial, are confused about your eligibility, or want to know how to maximize your case, we’ve got you covered. Our Global Entry practice area page links to dozens of detailed articles and blogs designed to answer your questions and help you feel confident in every step of the process.

What You’ll Find in Our Resource Library:

  • Frequently Asked Questions (FAQs): Not sure where to start? Our FAQs cover everything from basic eligibility to what happens during the Global Entry interview. We break down common concerns and provide straightforward answers.
  • Maximizing Your Global Entry Case: Learn expert strategies to strengthen your appeal, avoid common mistakes, and increase your chances of success. Our guides walk you through how to prepare your documentation, handle criminal records, and more.
  • Understanding Your Denial: If your Global Entry was denied or revoked and you’re unsure why, we offer detailed resources to help you uncover the reasons and plan your next steps. Our blogs cover everything from criminal records to unexplained denials.

Our extensive collection of articles also covers specific issues like FOIA requests, traffic violations, customs violations, and Global Entry appeals. For a complete list of topics and resources, visit our Global Entry Appeals page and take advantage of the insights shared by our trusted team of Global Entry lawyers. 

Our blog posts provide valuable insights and practical advice to help you confidently navigate your Global Entry appeal. For personalized answers and additional guidance, don’t forget to join our “Free Global Entry Q&A (Ask a Global Entry Lawyer)” Facebook Group and connect with our experienced Global Entry lawyers today!

Why Trust the National Security Law Firm?

1. The Insider Advantage

The National Security Law Firm (NSLF) is led by Brett O’Brien, a former Intelligence Law attorney with the Army’s counterintelligence agency. NSLF’s Global Entry team is trusted by countless clients to secure Global Entry privileges for those who have been denied or had their membership revoked. Brett O’Brien developed NSLF’s Global Entry program based on his extensive experience conducting Security Threat Assessments (STAs) for the Army. Global Entry investigations are a type of Security Threat Assessment. Brett’s deep involvement in overseeing these investigations gives NSLF a unique and trusted insider advantage in handling Global Entry appeals.

Don’t make the mistake of trusting civilian lawyers who lack military or intelligence law expertise. They often miss the critical firsthand experience needed to conduct and review STAs for the government—knowledge that is essential for effectively representing you in your appeal or revocation. When you choose NSLF, you are placing your trust in a team with insider knowledge, a proven track record, and an unwavering commitment to securing the best possible outcome for you.

2. Guaranteed Results or Your Money Back

When you hire the National Security Law Firm for your Global Entry appeal or revocation, you can trust that you’re in the hands of experienced, results-driven attorneys. We are so confident in our ability to secure your Global Entry that we offer a guarantee: if we do not succeed in obtaining your Global Entry on appeal, we will refund your money in full. This guarantee reflects the trust we place in our team and our commitment to your success.

3. Trusted by Top Business Leaders

The National Security Law Firm is the nation’s original Global Entry law firm, trusted by top business leaders, CEOs, and executives from Fortune 500 companies and beyond. Our trusted reputation for success in Global Entry appeals makes us the go-to firm for those who cannot afford delays or mistakes.

By partnering with NSLF, you can trust us to handle the complex legal work involved in your Global Entry appeal, allowing you to focus on your business with confidence.

4. Glowing Reviews and Proven Success

Our clients consistently trust us to deliver results, and our track record speaks for itself. NSLF’s Global Entry lawyers have helped numerous clients secure their Global Entry status, and our glowing Google reviews are a testament to the success we’ve achieved. Clients across the nation praise our professionalism, dedication, and unmatched expertise, all of which contribute to our trusted reputation as one of the top Global Entry law firms.

5. The Five Pillars of Success


At NSLF, trust is at the core of everything we do. Our practice is built on our “Five Core Pillars of Success,” which reflect our military-inspired strategy, dedication, and precision in delivering the highest level of legal service. From how we hire and train our attorneys to how we handle every case, these principles are what our clients trust to set us apart from the competition. Visit our About Us page to learn more about the Five Pillars that define our trusted approach and commitment to our clients.

Enlist The National Security Law Firm: Secure Your Global Entry Status Today

When you choose The National Security Law Firm, you’re trusting a team that approaches every Global Entry appeal with the precision, strategy, and determination of an elite military unit. Our insider knowledge and relentless pursuit of success set us apart in helping clients regain their Global Entry privileges. We are committed to securing the best possible outcome for your case.

Take Action Now: Contact us today to schedule a free consultation and take the first critical step toward reclaiming your trusted traveler status. With our proven experience and commitment, we’ll guide you through every phase of the process.

Global Entry Appeals. Done Right.

Don’t wait—begin your Global Entry appeal today. Our onboarding process is fast and easy, and consultations are always free. Schedule your free consultation now and let our trusted team stand by your side in this important journey.

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